Privacy Policy

Ningbo Jinte E-commerce Co., Ltd. (doing business as "CloudFly") operates this store and website. Throughout the site, the terms “we”, “us” and “our” refer to CloudFly. We provide this website, including all related information, content, features, tools, products, and services, to offer you a convenient and personalized shopping experience (the "Services").

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise interact with our Services. By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

When you use our Services, we may collect personal information that identifies or can reasonably be linked to you. The types of information we may collect include:

Contact Information
Including your name, billing address, shipping address, email address, and phone number.

Payment Information
Including payment card details, transaction information, and payment processing details.

Account Information
Including account credentials, preferences, and settings if you create an account.

Order Information
Including products you view, add to your cart, purchase, return, or exchange.

Communication Information
Including information you provide when contacting our customer service team.

Device and Usage Information
Including your IP address, browser type, device information, and how you interact with our website.

2. How We Use Your Personal Information

We may use your personal information for the following purposes:

Provide and Improve Our Services
To process orders, complete payments, arrange shipping, handle returns, and improve your shopping experience.

Customer Support
To respond to your questions, requests, and provide assistance.

Marketing and Communications
To send updates, promotions, and marketing communications where you have provided permission.

Security and Fraud Prevention
To protect our website, customers, and prevent unauthorized or fraudulent activities.

3. How We Share Your Information

We may share your personal information with trusted third parties for legitimate business purposes, including:

  • Shopify, which provides our e-commerce platform.
  • Payment providers that process transactions securely.
  • Shipping and fulfillment partners that help deliver your orders.
  • Service providers that assist with website operations, analytics, and marketing.

We may also disclose information when required by law, to comply with legal obligations, or to protect our rights and customers.

4. Shopify and Payment Security

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services.

Your information is stored through Shopify’s secure systems and protected by industry-standard security measures.

Payment information is processed securely through payment providers that comply with applicable security standards, including PCI-DSS requirements. We do not store your complete payment card information.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to provide a better shopping experience, remember your preferences, analyze website usage, and improve our Services.

Cookies may include:

  • Session cookies that help maintain your shopping session.
  • Cart cookies that remember items added to your cart.
  • Analytics cookies that help us understand website performance and visitor behavior.
  • Marketing cookies that help provide relevant advertisements.

You can manage cookie preferences through your browser settings.

6. Your Rights and Choices

Depending on applicable laws in your location, you may have certain rights regarding your personal information, including:

  • Requesting access to your personal information.
  • Requesting correction of inaccurate information.
  • Requesting deletion of your personal information.
  • Opting out of marketing communications.

You can unsubscribe from promotional emails at any time by following the unsubscribe instructions in our emails or contacting us.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

8. Children's Privacy

Our Services are not intended for children. We do not knowingly collect personal information from children under the age required by applicable laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will become effective when posted on this page.

10. Contact Information

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:

Email: needcare@peteroutdoor.com

Legal Name of Business: Ningbo Jinte E-commerce Co., Ltd.

Business Address:
295 Qixiang North Road, Ningbo, Zhejiang 315615, China